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FAQ

You Ask, We Answer

Q: Who can I contact to answer questions about the hotel or about my reservation?


A: Visit our Contact Us page by clicking here.

Q: Is Circa 39 located on the beach?


A: Our oceanside hotel in Miami is situated in a tranquil neighborhood right across the street from Miami’s glistening, sandy beaches. To see a detailed map of our location, click here.

Q: What time is check-in and check-out?


A: Check-in is at 3:00 p.m. Check-out is at 12:00 p. m. (noon).

Q: What is the minimum age for check-in?


A: The minimum age to check-in at hotels in Miami is 18 years old. A valid photo ID will be required to purchase alcoholic beverages at the bar.

Q: What are the reservation guarantee and cancellation policies?


A: We got love for Direct Bookers. This is why you only have to provide your credit card information at time of booking. No prepayment is required. You also have the flexibility to cancel your reservation at no charge up to 3 days prior to your arrival. In the event that you don’t show up or cancel less than 3 days prior to your arrival date, we would charge the first night’s room and tax to your credit card.
A limited amount event dates and holidays have a stricter policy, including partial or full prepayment of your reservation at time of booking and cancellation penalties up to the full value of your reservation. Our Reservation team is happy to explain. If you chose to book on our website, refer to the specific policies for your chosen stay dates in the Rate Detail section.

Q: What is the child policy at Circa 39 Hotel?


A: Children 12 years old and younger stay free when occupying the parent/guardian’s room, using existing bedding. At Jules Kitchen children 6 to 12 years old eat breakfast for $8.95++. Children 5 and under eat FREE.

Q: What credit cards do you accept?


A: Circa 39 Hotel is happy to honor the following credit cards:

  • American Express
  • Mastercard
  • Visa
  • Diners/Carte Blanche
  • Discover


A valid credit card must be presented upon check-in. An amount equal to room/ tax (unless prepaid) plus estimated incidentals for the entire stay will be authorized upon check-in. Please contact the hotel directly to inquire about details.

Q: What is the cost of the hotel fee?


A: Room rates quoted do not include our mandatory hotel fee of $16.95 per room per night. This fee includes:

  • Beach lounge chair and beach towel
  • Wireless internet access (via your laptop or mobile device)
  • Use of in-room safe
  • Daily newspaper in lobby
  • Fitness center

Q: What is the cost of daily breakfast?


A: Breakfast is available for a daily charge of $15.95++ and $8.95++ for children 6 to 12 years old. Children 5 years and under eat FREE.

Q: Does the hotel offer valet parking?


A: No, Circa 39 does not offer valet parking. Self-parking is available to all hotel guests. The daily self-parking fee is $24.00 per day plus tax.

Q: Does Circa 39 accommodate pets?


A: No, unfortunately, we do not accommodate pets.

Q: Can I ship boxes to the hotel and store them there until I arrive?


A: We do not encourage storing boxes at the hotel since we are a small boutique hotel. Boxes shipped to the hotel for storage will incur a $5 per item storage fee. For questions about package deliveries please email info@circa39.com.

Q: Does the hotel have handicap-accessible rooms and common areas?


A: Yes. The hotel has six handicap accessible rooms. These rooms feature shower grab bars, adjustable height hand-held shower wands, lowered bathroom vanities, closed-caption televisions, bathroom grab bars, lowered dead-bolts, lowered bed heights, and lowered guest room peep-holes. These rooms may be booked through www.circa39.com or by calling reservations at 305.538.4900 or 1.877.824.7223.

The hotel has handicap accessible entryways to the common areas and guest rooms, on-site accessible self-parking, self-operating elevators, and accessible pool entrance.

Q: I have a green suggestion that I would like to share. How can I contact you?


A: You may email us at green@circa39.com

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